This past Sunday a bunch of us met up at what we thought was still the Lazari at Cape Quarter for a birthday lunch. Turns out Lazari there is no longer and it was replaced at the end of December by a new spot called Zabad. I’m not really sure why the people from Lazari would’ve decided to close down the Cape Quarter branch (they still have the other one in Vredehoek luckily!), cause whenever I passed there they seemed to be really busy. Anyhoo…. I won’t lie, this little surprise did make me a bit nervous as I’m a huge fan of Lazari and had been dreaming about the yummy food I was going to devour. But Zabad’s menu looked good and the I loved the fresh decor, so I figured this could be quite an exciting new find.
They haven’t changed the interior up too much, but they have introduced a new colour scheme, some fresh paint, new tablecloths & chairs and a shiny new chandelier. In fact, I can show you a direct before & after comparison. Turns out I snapped a pic that directly compares to a pic I found on the Lazari website:
Obviously there is still the outside eating area as well:
But because I’m still trying hard to loose the extra kilos I picked up over xmas – I decided to be a good girl and I went for the Thai beef salad instead:
I forgot to jot down the exact prices, but their lunch offerings ranged between about R40 to R70 – which is pretty standard prices for Cape Town. My salad rocked my world and that pesto pasta dish was pretty damn delicious as well.
The thing that really let us down was the service. First off it was very slow – which didn’t bug me that much personally (seeing as I recently spent 6 days in PE and my expectations had gone down to match the crappy service you get there), but it did bother a few of my friends as they were waiting quite long for simple things like sparkling water and such. When one of my friends told the lady who looked to be the owner that she found the service quite slow, the lady blatantly ignored her and then I overheard her say “bitch” under her breath as she walked off.
I was really shocked by this. It was just so incredibly unprofessional. If you can’t deal with customer complaints, then you shouldn’t be in the restaurant business. I mean even if you think a customer is being unreasonable, surely you rather confront the situation in a calm & adult manner?
The final straw for my group was that we ordered a bottle of sparkly to do a toast for the bday girl and it arrived warm.
Based on this, my Miss K Kiss-o-Meter ratings for Zabad would be:
I really hope they sort out their service issues because the food is really good, it’s a very inviting space and it’s in a great location. Maybe I’ll just pop by for a take-away next time. hehe.